Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how MailhookCOP ("we", "us", or "our") collects, uses, discloses and protects your personal information when you visit https://webinar.conceptofprice.com (the "Site"), use the Services we offer, or otherwise interact with us.

By accessing or using the Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Site or Services.

Information We Collect

We collect information to provide, operate, improve and protect our Services. The information we collect falls into three categories: information you provide, information we collect automatically, and information we receive from third parties.

Information You Provide to Us

Account information. When you register for an account we may collect your name, email address, password (stored in encrypted form), company name and billing details.
Billing and payment information. If you purchase a paid plan, we collect the information needed to process your payment, such as cardholder name and billing address. Card details are processed by our third-party payment providers and are not stored on our servers.
Content you create. We store the content you create or upload while using our Services, including email campaigns, recipient and subscriber lists, templates, messages and files.
Support communications. When you contact our support team we keep records of those communications so we can assist you and resolve issues.
Feedback, surveys and correspondence. Information you provide when you respond to surveys, request features or otherwise communicate with us.

Information We Collect Automatically

When you visit or use the Site we automatically collect certain information:

Log data. Your IP address, browser type and version, device identifiers, operating system, pages visited, time and date of access, referring and exit pages, and clicks.
Usage data. How you interact with the Services, including the features you use, actions you take and performance metrics.
Cookies and similar technologies. We and our partners use cookies, local storage, pixels and web beacons to recognise you, remember your preferences, measure engagement and analyse traffic. See the Cookies section below for more detail.

We use this automatic information for routine administration, security monitoring, troubleshooting, aggregate analytics and to improve our Services. Most of this data is aggregated or de-identified and cannot reasonably be used to identify you on its own.

Information from Third Parties

We may receive information about you from third parties, including:

Authentication providers. If you sign in with a third-party identity provider (such as Google), we receive the limited profile information you authorise, such as your name, email address and profile picture.
Payment processors. Transaction confirmations and account identifiers needed to manage your billing.
Business partners and public sources. Information used to verify accounts, prevent fraud or comply with legal obligations.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and operate the Services, including account management, sending transactional and marketing emails on your behalf, processing API requests and webhooks, and maintaining recipient and subscriber lists.
To process payments and manage subscriptions, invoices and refunds.
To communicate with you, including service notifications, account alerts, security notices and responses to your support requests.
To personalise your experience, remembering your preferences and customising content.
To improve our Services through analytics, research and product development informed by aggregated usage data.
To maintain security and prevent abuse, detecting and preventing fraud, spam, abuse and other harmful or illegal activity.
To comply with legal obligations, enforcing our Terms and exercising or defending legal claims.

We do not sell, rent or trade your personal information or the personal information of the recipients you send messages to. We do not use recipient lists or message content to serve advertising to those recipients.

Legal Bases for Processing

If you are located in the European Economic Area or the United Kingdom, we process your personal information on the following legal bases:

Performance of a contract — to provide the Services you request;
Legitimate interests — to operate, secure and improve our Services, and to market Services relevant to you, where those interests are not overridden by your rights;
Consent — where you have given us explicit consent, for example to receive certain communications or to use non-essential cookies; and
Compliance with a legal obligation — where required by law.

You may withdraw your consent at any time without affecting the lawfulness of processing that was based on consent before its withdrawal.

Cookies and Similar Technologies

Where necessary, this website uses cookies and similar technologies such as local storage to store information about your preferences and history in order to better serve you and present customised content.

We use the following categories of cookies:

Strictly necessary cookies, which are required for the Site to function, such as authentication and security tokens, fraud prevention and load balancing.
Preference cookies, which remember your settings such as language, region and display options.
Analytics and performance cookies, which help us understand how visitors use the Site, which pages are popular and where errors occur, so we can improve performance.
Marketing cookies, which are used by advertising partners, where applicable, to display relevant advertisements and measure campaign effectiveness.

You can control or delete cookies through your browser settings; blocking certain cookies may cause parts of the Site to malfunction. Where required by law, we request your consent before placing non-essential cookies on your device. Some browsers transmit "Do Not Track" signals; we currently do not take automated action in response to such signals beyond the cookie controls described above.

We do not disclose your personal information except in the circumstances described below:

Service providers. We share information with vendors who help us operate our business and provide the Services, such as hosting and infrastructure providers, payment processors, email delivery services, analytics providers and customer-support tools. These providers are bound by confidentiality obligations and are only permitted to process your information to provide services to us.
Business transfers. In connection with a merger, acquisition, reorganisation, sale of assets or bankruptcy, your information may be transferred as part of that transaction. We will take steps to protect your information and notify you of any change in control.
Legal requirements and safety. We may disclose information where we believe in good faith that it is required to comply with applicable law, regulation, legal process or an enforceable governmental request, to protect the rights, property or safety of our users or the public, or to enforce our Terms and prevent fraud or abuse.
With your consent. We share information when you direct us to do so, or when it is clear from the circumstances that you consent to the sharing.
Aggregated or de-identified data. We may share aggregated or de-identified information that cannot reasonably be used to identify you for analytics, research or marketing purposes.

Outbound Email and Recipient Data

When you use our Services to send email, we process recipient addresses, message content and delivery events (such as opens, clicks, bounces and complaints) solely to transmit and report on those messages on your behalf. Recipient data is processed on your behalf under your instructions and in accordance with our Terms, not for our own purposes.

Google User Data

This website uses Google APIs when you sign in with your Google account. Information received from Google APIs, such as your name, email address and profile picture, is used only to identify you and provide the Site's Services.

We do not sell, rent or trade Google user data. We do not share, transfer or disclose Google user data to any other app or third party, except:

with service providers that help us operate the website (such as hosting and infrastructure providers), who are bound by confidentiality obligations;
when you explicitly direct us to do so; or
when required to comply with applicable law, regulation, legal process or enforceable governmental request.

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes and enforce our agreements. When the information is no longer needed, we securely delete or anonymise it in accordance with our Data Retention and Deletion Policy.

You may request deletion of your account or your data at any time by contacting us via our support page. For more information about retention periods and deletion methods, please see the Data Retention and Deletion Policy.

International Data Transfers

Your information may be processed and stored on servers located outside your country of residence, including through cloud hosting providers. Where we transfer personal information across borders, we take steps to ensure it is protected to a standard consistent with this Privacy Policy and applicable law, for example by relying on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or applicable data-protection authorities.

Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information from unauthorised access, alteration, disclosure or destruction. These include encryption in transit and at rest, access controls and monitoring for suspicious activity. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our Site and Services are not directed to individuals under the age of 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

Access and portability — to obtain a copy of the personal information we hold about you;
Rectification — to ask us to correct inaccurate or incomplete information;
Erasure — to request deletion of your personal information, subject to legal or contractual restrictions;
Restriction and objection — to restrict or object to certain processing, including the right to object to processing based on legitimate interests and to the use of your data for direct marketing;
Withdrawal of consent — where processing is based on consent, to withdraw it at any time;
Complaint — to complain to your local data-protection supervisory authority.

To exercise any of these rights, contact us. We will respond within the timeframes required by applicable law, usually within 30 days, and we may ask you to verify your identity before acting on your request.

Opting Out of Communications

You may opt out of promotional emails by following the unsubscribe instructions in any such email or by contacting us. We may still send you non-promotional messages, such as service and security notices. You may also opt out of analytics and marketing cookies using your browser settings or the controls described in the Cookies section.

Links to Third Party Websites

We have included links on this website for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these websites may differ from our own, and you should review the policy of any third-party website before providing your personal information.

Changes to This Privacy Policy

This Privacy Policy is effective as of January 1, 2026 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change this Privacy Policy at any time to reflect changes in our practices, our Services or applicable law. If we make material changes, we will notify you either through the email address you have provided us or by placing a prominent notice on our website. We encourage you to review this Privacy Policy periodically. Your continued use of the Site or Services after any changes constitutes acceptance of those changes.

Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

MailhookCOP
Visit our support page